New Booking Procedure for Media Resources:

Note: Media Resources is closed for pickups/returns both Saturdays and Sundays.

• Create a booking request here.
• When you receive the confirmation email, check if details are correct and email us if there is any correction. If you didn’t receive a confirmation, it means your request didn’t go through.
• You may need to sign MR’s Policy Agreement before you pick-up your reservation.
• Picking-up Equipment? Pick-up is in Media Resources D1310 front gate.
• Make sure you have a confirmed pick-up appointment.
• Arrive at the specified pick-up time. Grace period is 10 minutes. If you’re not going to make it, notify us as soon as you can and we’ll move your pick-up to the next available slot. Otherwise, your booking may get cancelled.
• The gate will be open during confirmed appointments only.
• If gate is closed, you may call (604) 844-3829 or 3829 using any of the black phones in the hallway. No transactions through the side door.
• Returning equipment? Returns is in room A1010/A1014. Located near the Reliance Theatre on the first floor.
• Make sure you have a confirmed return appointment.
• Arrive at the specified time of return. If late, you may need to wait.
• A Media Resources staff will be present during confirmed appointments only.
• If there’s no one inside A1010/1014, call Media Resources main office at (604) 844- 3829.
• If no one answer, call security at (604) 844-3838 or by speed dial using any of the black phones in the hallway. Security we’ll open door in A1014. Place equipment on table labeled with the day of return – for example, if you’re returning on a Monday, place on Monday table.
• Never leave equipment unattended or give to someone other than Media Resources staff.
• If you can’t get in the building, a Media Resources staff can also meet you outside Northwest entrance located near the parking lot. Call (604) 235-8648 once you’re there.